Facebook Messenger and WhatsApp are popular applications that users install and use for mobile communication. To ensure that these are safe to use, there are few things to check on these apps about protecting confidential information.
Users should read the details upon installing these apps. The first action they need to do is check if their personal information can go private and conversations remain confidential.
With an end-to-end encryption feature, it keeps your personal information private. Additionally, it protects private conversations and keeps them between the sender and the receiver.
Facebook Messenger does not have a default end-to-end encryption. Facebook can still view private discussions that can leak to the public. To safely use this app, users need to turn on its secret conversation feature to prevent Facebook from viewing it.
On the other hand, WhatsApp has a default end-to-end encryption feature that keeps all information and personal discussions private. It is a recommended app used by business employees to connect with their clients.
The WhatsApp recording feature captures calls and chats between the employee and the client for regulatory purposes and keeps them in a corporate archive. As mandated by the law, WhatsApp call monitoring is part of the compliance that employers need to train their employees and provide best practices on handling conversations with the clients to ensure their clients that their recorded discussions and personal information are protected.
Using chat applications that ensure your privacy safety is a must these days. People must learn the importance of privacy in every conversation they make. Business enterprises must train their workforce about confidentiality between them and the clients to prevent the leaking of private information and gain trust from them.
For more information, please check this infographic by TeleMessage.
