Support & FAQs

This page includes answers to some of the most common issues and questions with digital purchases. If you have a question that is not addressed in the following FAQs, please send us an email. For problems with your order, please forward your order receipt to orders@bundleoftheweek.com with as many details as possible about the issue you’re having.

Order Questions | General FAQs

Order Questions

””I”

Your download link is sent automatically via email immediately after your purchase. Be sure to check your spam folder, as the email confirmation could be stuck in spam! Emails are sent to the email address associated with your Paypal account, so be sure to check that inbox as well.

””My”

If your download link expires before you’re able to download your files, please email orders@bundleoftheweek.com so that we can reactivate it for you. Be sure to forward your confirmation email so that we can easily pull it up in our records!

””Can”

Our system automatically sends download links to the email address associated with your Paypal account. If you’ve received the email and want to forward it to another personal email address, you’re welcome to do that. If you no longer have access to the original email address, please email orders@bundleoftheweek.com (be sure to include the email address associated with your Paypal account so that we can verify your order), and we will send that email manually.

””My”

Unfortunately, once the payment clears your bank, it still takes a couple days to clear Paypal. You should receive an email with a download link within three business days after your purchase was made. (If not, be sure to check your spam, as those are sent automatically!)

””How”

Click on each link in the email to download the individual books. This opens the ebook but does not save it to your device. Click on the icon in the upper right corner and select Open in Safari. Once the ebook opens in the browser, tap in the middle of the screen. You should then see options to open/save the ebook in specific apps on your device, i.e. the Kindle, iBooks or Dropbox app. (If you don’t have one of those free apps installed, install the app first and then download the book.)

””How”

Amazon makes it easy to read a variety of documents on your Kindle or Kindle app with the send-to-Kindle feature. Read more here.

””How”

On most tablets, you should be able to download the PDF files directly to your device by clicking on the links in your email confirmation from your tablet. For e-readers and tablets that don’t support file download, simply download the files on your computer and then transfer them via USB cord to your device.

General FAQs

””What”

All of the ebooks in these bundles are PDF files. They can be read on any computer or sent to a variety of devices. You’ll often find an option to upgrade to the ereader version of the bundles, which include the PDF files plus versions that are intended to work on your ereader!

””When”

New bundles are announced as they’re available. Sign up for the weekly newsletter and we’ll make sure you know about all of the latest bundles!

””Can”

Unfortunately, once a bundle offer expires, it’s gone, gone, gone.

””How”

We’re always on the lookout for new authors and ebooks. Please submit your ebook here!

””Can”

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